Privacy Policy

PRIVACY POLICY

Effective Date: January 1, 2026

Cassidy Mae Films, LLC ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide when you visit our website or use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
If you have any questions or concerns, please contact us at cassidy@cassidymaefilms.com

1. Information Collected
We collect personal information that you voluntarily provide when you:
Fill out contact forms, Book a consultation, Request a quote,  Communicate with us via email or phone

This information may include:
Name
Email address
Phone number
Wedding or event details (e.g., date, location)
Any other personal details you provide

We may also automatically collect certain information when you visit our website, such as:
IP address
Browser type
Device information
Pages visited and time spent
Cookies and usage data (see section 5)

2. How We Use Your Information
We use the information we collect to:
Communicate with you about your inquiry or booking
Provide and deliver our videography services
Send you updates, promotional materials, or newsletters (if opted-in)
Improve our website and services
Maintain records for administrative and legal purposes

3. Sharing Your Information
We do not sell your personal information. We may share your information with third parties only in the following circumstances:
Service providers assisting in operations (e.g., website hosting, email marketing)
Legal obligations, such as complying with laws or responding to lawful requests
Business transfers in the event of a merger, acquisition, or asset sale
All service providers we use are obligated to keep your information secure and confidential.

4. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. When no longer needed, we securely delete or anonymize your information.

5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
Analyze website traffic and user behavior
Remember your preferences
Improve overall user experience
You can manage or disable cookies through your browser settings.

6. Your Rights and Choices
Depending on your location, you may have the right to:
Access the personal information we hold about you
Correct inaccuracies in your personal information
Request deletion of your personal data
Object to or restrict certain processing activities
Withdraw consent at any time
To exercise any of these rights, contact me at cassidy@cassidymaefilms.com.

7. Data Security
We implement reasonable security measures to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

9. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

11. Contact Me
For questions about these Terms, please contact me at:
Cassidy Mae Films, LLC
Email: cassidy@cassidymaefilms.com
Website: https://www.cassidymaefilms.com

terms and conditions

TERMS & CONDITIONS

Effective Date: January 1, 2026

Welcome to the website of Cassidy Mae Films, LLC ("we", "us", or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website and services. By using our website or booking our services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website or services.

1. Services
Cassidy Mae Films, LLC provides professional wedding videography services, including but not limited to event filming, video editing, and delivery of digital or physical media.
We reserve the right to modify or discontinue any part of our services at any time without prior notice.

2. Booking and Payment
A signed agreement and a non-refundable deposit are required to secure your event date.
Final payment is typically due prior to the wedding date unless otherwise stated in your service contract.
Pricing and collection details will be outlined in your individual service agreement.
We accept payment via check or bank transfer.

3. Client Responsibilities
Clients agree to:
Provide accurate event details and schedule
Cooperate with our team on the day of the event
Secure necessary permissions for venue access and filming
Ensure that all participants are aware they may be recorded
We are not responsible for delays or issues caused by client inaction or miscommunication.

4. Intellectual Property
All videos, footage, and content created by Cassidy Mae Films, LLC remain our intellectual property, unless otherwise agreed in writing.
Clients are granted a limited, non-commercial license to share and display their wedding videos for personal use. Commercial use, reproduction, or resale is not permitted without our prior written consent.

5. Cancellations and Refunds
Cancellations may be subject to additional fees.
The retainer fee is non-refundable under all circumstances.
Refunds (if applicable) are at our discretion based on the terms outlined in the service agreement.

6. Limitation of Liability
While we strive for excellence in every project, we are not liable for:
Acts of nature, accidents, or unforeseen circumstances
Equipment failure despite regular maintenance
Missed shots or moments due to guest or vendor interference or time constraints
Loss of footage due to events beyond our control
Our total liability is limited to the amount paid for our services.

7. Website Use
By using our website (https://www.cassidymaefilms.com), you agree not to:
Use it for any unlawful purpose
Attempt to gain unauthorized access to any part of the site
Use any content for commercial purposes without permission
The following content on the website, including text, videos, and logos, is the property of Cassidy Mae Films, LLC and protected by copyright laws.

8. Privacy
Your use of our website is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your personal information.

9. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our website or services after changes are posted constitutes your acceptance of the new Terms.

10. Contact Me
For questions about these Terms, please contact me at:
Cassidy Mae Films, LLC
Email: cassidy@cassidymaefilms.com
Website: https://www.cassidymaefilms.com